important FAQs

Frequently asked questions

  • For general questions: customer service(a)1000Seeds.info
  • For questions about ordering and shipping: support(a)1000Seeds.info
  • Grow advice and questions about products: growberatung(a)1000Seeds.info

All items are packed in a discreet and completely neutral envelope and there is no indication of the contents.

  • Delivery time of grow products: normally 5-10 working days after receipt of money on our account.
  • Delivery time of cannabis seeds by mail: standard by express. This takes 4-7 working days to other European countries after receipt of payment on our account.
  • Delivery time of cannabis seeds by UPS Express: standard by express. This takes 3-4 working days to other European countries after receipt of payment on our account.

All data is absolutely safe with us, is stored exclusively on Spanish servers, is encrypted and absolutely secure against access.

Payment by bank transfer is 100% secure.

1000Seeds is a Spanish company, i.e. Spanish law applies exclusively. In Spain, cannabis seeds are freely available for sale, which means that no purchaser is liable to any form of criminal prosecution under Spanish law. Our seeds are sold exclusively for legal use. By accepting our general terms and conditions, each customer undertakes to use or pass on hemp seeds only for legal purposes and in accordance with the law. We cannot accept any responsibility for illegal actions. You are responsible for informing yourself about the legal situation in your country before placing an order.

Seeds should be stored in a dry, cool and dark place.